To order by fax, please include your name, billing address, shipping address, credit card number and expiration date, along with the quantity and description of each item.

For credit card orders, our system uses address verification software. The correct billing address must be included for these orders to process quickly.

North Creek Music System, Inc. guarantees that you will be 100% satisfied with your purchase. If you are not completely satisfied, for any reason whatsoever, please return them within 30 days from date of purchase. We will fully refund your original merchandise charges.

North Creek Components are guaranteed against original manufacturers defects only. Any returns under warranty must be claimed within 90 days from date of purchase and must have prior authorization form North Creek Music Systems, Inc. If you are experiencing any difficulty whatsoever with any of our products, please call, write or fax. We will do our best to resolve the difficulty.

Products which have been damaged by improper installation or abuse are not covered under warranty. Our products are very, very tough, but they are not bullet proof. And let's face it, if one tries hard enough, one can break anything. We can not accept warranty claims for products which have been soldered. North Creek Music Systems, Inc. reserves the right to determine the cause of product failure, and to replace or repair at our option.

In the rare event of damage in shipment, we will provide replacements upon return of the damaged goods.

North Creek Music Systems, Inc. liability is limited only to replacement only of the defective parts. No other liabilities or obligations are written or implied.

Thank you!